FREE UK SHIPPING OVER £50

SHIPPING POLICY

WHAT SHIPPING METHODS ARE AVAILABLE?
We offer two delivery options:

- Standard home delivery
Your order will be delivered within 3 - 5 working days after receiving your order confirmation.
- Express home delivery
Your order will be delivered within 1 to 3 working days after receiving your order confirmation.  We also offer a next day delivery (excl. Saturday, Sunday and Bank Holidays) for orders placed before 1:30 p.m. Monday to Friday. Orders placed after this will be delivered within two days (excl. Saturday, Sunday and Bank Holidays). During high season and Sale, Next day delivery might be unavailable.
HOW MUCH DOES THE DELIVERY COST? 
UK Mainland:
- Standard home delivery: £4.99 
- Express home delivery: £9.99 
We offer free standard home delivery for UK Mainland for purchases over £50

DO YOU SHIP INTERNATIONALLY?
Due to Brexit, we are unable to ship internationally at the moment. We hope to resume operations soon. 
DO I HAVE TO PAY TAXES AND DUTIES WHEN I RECEIVE MY PARCEL?
We are a UK based shop, with our stock based in the UK, therefore you do not have to pay any taxes or duties when your parcel arrives on your doorstep.
HOW DO I TRACK MY PARCEL?
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘Order History’ when you log in at My Account.
UNDELIVERABLE PARCELS
If we are unable to deliver a package according to your chosen delivery option it will automatically be returned to softstore.co.